FREQUENTLY ASKED QUESTIONS

GENERAL

Where is the studio based?

The studio is located in Carrick Knowe in the West of Edinburgh and offers private parking. By public transport please alight at Saughton Tram stop and the studio is a 7 minute walk. The number 1 and 22 bus also come to Carrick Knowe from the centre of Edinburgh.



Is there disabled access to the studio?

Please note that there are 2 flights of internal stairs so unfortunately the salon is unsuitable for clients with mobility issues.



What precautions are being taken during the Corona Virus Pandemic?

In light of the current pandemic as a client you must: *Sanitise your hands on arrival at the studio *Wear a mask on arrival and for the duration of your treatment *Limit conversation during your treatment *Attend your appointment alone *Arrive on time. Please do not arrive more than 5 minutes early for your appointment as only one client is permitted into the studio at a time and time is required to sanitise the studio and toilet in between clients You must also reschedule your appointment if you are presenting with any of the following symptoms: *Fever *Fatigue *Dry Cough *Difficulty Breathing *Loss of Taste or Smell *Runny Nose *Sore Throat On arrival at the studio you must confirm that you, as well as any members of your household, do not currently have, nor have experienced the symptoms listed above within the last 14 days. You must also confirm that you, as well as any members of your household, have not been diagnosed with COVID-19 within the past 30 days or have been knowingly exposed to anyone diagnosed with COVID-19 within the past 30 days. You must also confirm that you, as well as any members of your household, have not travelled outside of the country or to any city considered to be a 'hot spot' for COVID-19 infections within the past 30 days.



How do I book a treatment?

Treatments can be booked by calling 07886 566714 or alternatively emailing edinburghlashes@gmail.com



Do you have a Cancellation policy?

If you need to cancel or reschedule your appointment please inform me within 48 hours of your appointment. Failure to do so may result in a charge. If you do not arrive for your appointment you will be asked to pay for the missed treatment.



LASH EXTENSIONS

How long do lash extensions last for?

For long lasting lashes it is really important that you follow the aftercare. Lash extensions will start to shed as your own natural lashes shed and also as the adhesive bond begins to weaken. Classic Lashes will look their best for 2-3 weeks and Russian Lashes for 3-4 weeks. After this time, and provided you have followed the aftercare, you will still have lashes on however they will begin to look considerably sparser.



Will extensions damage my natural lashes?

Lash extensions which are too long or too heavy for your natural lashes will definitely cause damage. This is why I am extremely careful when applying lashes and always make sure that I am only applying lashes that are suitable for your natural lash. Even taking this into account, prolonged lash wear without a break will also cause some damage to your natural lashes. This is why I always advise my clients when it is time to have a break. For some clients this may be after 2-3 months, for others it may be up to a year. Everybody's lashes are different but I can tell when it's time for you to go 'au natural' for a while and I will always tell you.



Do I need to have a patch test before having lash extensions?

As a precaution I always recommend an adhesive patch test prior to application of lashes. The patch test will consist of a few lashes being placed on each eye. However please be advised that patch testing the adhesive cannot provide a 100% conclusive result. This is because only a small amount of product is used. Allergies and sensitivities (whilst rare) are more likely to occur once you have been exposed to the adhesive on several occasions therefore clients who have been having lashes for a period of time are more susceptible than a client who has never had lashes before.



Can I wear mascara whilst I have lash extensions on?

I really take my time when applying lashes to make sure that each of your own natural lashes has an extension placed onto it. This ensures a full look and when applied in this way mascara is definitely not needed. I would advise against wearing mascara as the lashes will not last as long and will become clumped together (which is never a good look). The only time I recommend wearing mascara is when the lashes are starting to look sparse and gappy (but only if you arent planning to have them infilled). Otherwise stay away from the mascara!



Should I have a tint done prior to having lashes applied?

If your natural lashes are very fair I would recommend a tint prior to having the lashes applied. We can do this in the same treatment session and the cost for a tint when combined with lashes is £7.50. Having a tint will really finish the look and give more of a density to the lashes. A tint will also colour your lower lashes and if you're very fair this can balance and blend the extensions with your own lashes



Can I wear contact lenses when having lash extensions done?

Please remove contact lenses prior to having the treatment done. They can be put back in straight after the treatment.



What aftercare should I follow when having lash extensions?

In order to ensure long lasting lashes please follow this aftercare: * Avoid getting the lashes wet for 24 hours. After this time when in the shower tip your head back as much as possible and avoid the water running down your face. The water won't take the lashes off but if you get soap and water in your eyes you will rub them which you need to avoid. * Avoid rubbing, pulling or picking at the lashes. Not only could you pull out the extensions but you also risk damaging your natural lashes. * Try to avoid sleeping with your face in the pillow. Sleeping on your back or side is recommended when wearing lash extensions. * Keep the lashes clean. Please use a lash cleanser designed for lash extensions to ensure that lashes remain clean and free from bacteria. * Avoid Saunas, Swimming and Steam Rooms for the first 48 hours and keep to a minimum whilst wearing lashes. * Eye Creams are fine to use but be careful that you are not applying cream too close to the lashes as it can permeate down and start to weaken the adhesive. * Crying isn't good for the lashes so please (if you can help it!) try not to cry! * Mascara shouldn't be worn with lash extensions. If you wear Mascara with Russian lashes it will close up the fans. The lashes will also not last as long if you wear mascara. * Gently brush through the lashes first thing in the morning with the wand provided to you after a full set.



LVL

What is LVL Lash Lift?

LVL creates length, volume and lift for your own natural lashes. No mascara, no extensions, no maintenance. This treatment is a great alternative to lash extensions and the perfect way to enhance what you already have. LVL creates the look of fuller, longer lashes and opens up the eye area giving a more youthful look as well as saving you time in the morning.



How long does LVL last for?

Results can last between 6-8 weeks.



What happens during the treatment and how long does it take?

The treatment takes between 60-75 mins. Step 1: Apply An eye shield is attached to your eyelid and your lashes are adhered to the shield using a bonding gel. I really take my time to ensure that your lashes are spaced evenly across the shield as this will impact how the lashes look at the end of the treatment so it's important not to rush this first stage. Step 2: Lift Once all of your lashes are neatly bonded to the shield, a lifting balm is then applied which allows the structure and shape of your lashes to change and be lifted at the root. Step 3: Volumise Once the lifting balm has been removed, a volumising fix is applied which seals your lashes into their new shape. Step 4: Boost A lash tint is applied which darkens your lashes and adds volume and length. Step 5: Moisturise A moisturising serum is applied to nourish your lashes and ease them off the shield, revealing beautifully healthy, lifted lashes.



Do I need a patch test?

A patch test is required for all new clients who have not previously had LVL done by me. The test only takes a few minutes and the various balms and tint will be applied to the inside of your arm and covered with a small plaster. The patch test should be carried out at least 48 hours prior to your treatment. If you are unable to attend the studio for a patch test I can arrange for a home patch test kit to be sent to you.